Contact Us
Questions about a property, your application, or your lease. We're at 245 W Lafayette St, Jackson, TN, Monday through Friday.
How can we help?
Fill out the form and someone from our office will follow up within 1–3 business days. For faster service, call us directly at (731) 499-1217.
What would you like to know?
The questions below cover the ones we hear most. If yours isn't here, call (731) 499-1217 or send the form above.
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There are three lines depending on what you need. Prospective tenants should call (731) 499-1217. Current tenants with lease or account questions call (731) 499-1216. Maintenance requests go to (731) 499-1020. All lines are staffed Monday through Friday, 8:00 AM to 5:30 PM CST.
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Our office is at 245 W Lafayette St, Jackson, TN 38301. Walk-in visits are welcome during office hours: Monday through Friday, 8:00 AM to 5:30 PM CST. If you're coming in about an application or lease, calling ahead at (731) 499-1217 makes the visit faster.
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Messages sent through the contact form are typically answered within 1–3 business days. If your question is time-sensitive (a maintenance issue, or a property that might lease quickly), calling (731) 499-1217 will get you a faster answer.
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Yes. We accept Housing Choice Vouchers through both the Jackson Housing Authority (JHA) and the Tennessee Housing Development Agency (THDA) on most of our properties across Jackson, Humboldt, Milan, and the surrounding communities. To ask about a specific property, call (731) 499-1217 or see our Section 8 page for details on how the process works.
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Call the maintenance line at (731) 499-1020 during office hours. For anything urgent outside of business hours, leave a detailed voicemail and a technician will follow up as soon as possible.