Text Messaging Terms & Privacy Policy

Rentals and Renovations · Prosper Realty Group · Jackson, Tennessee — Last updated: 8/24/2026

This page describes the terms of the Rentals and Renovations customer-care text messaging program and how we handle your information when you text with us. It applies to messages sent to and from our business texting line, including automated replies from our virtual assistant.

How to Opt In

For the current texting number and opt-in instructions, visit our Text Us page.

By texting the keyword shown on that page, you agree to receive customer-care text messages from Rentals and Renovations at the number you texted from. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.

Consent to receive text messages is not a condition of renting or applying for a property.

Agreement to Receive Text Messages

After opting in by text through the instructions on our Text Us page, you agree to receive SMS messages from Rentals and Renovations in response to your inquiry. Messages may include:

  • Responses to rental property questions, including available listings, pricing, and links to property details
  • Application instructions and application status updates
  • Tenant service information, such as maintenance contact details and office hours

We only message people who first contact us and opt in by text. We do not send promotional or marketing messages under these terms, and we do not purchase contact lists.

Message Frequency

Message frequency varies based on your conversation with us. You will typically receive replies only while an inquiry or conversation is active.

Fees

Rentals and Renovations does not charge you for its text messaging service. However, message and data rates may apply depending on your mobile plan. Contact your wireless provider with questions about your text or data plan.

Opting Out and Getting Help

  • You may opt out at any time by replying STOP. You will receive one confirmation message, after which no further messages will be sent unless you opt in again.
  • Reply HELP for assistance, email [email protected], or call (731) 499-1217.

Privacy

When you text with us, we collect your phone number, message content, and related details such as the date and time of your messages. We use this information to respond to your inquiry, provide requested services, and maintain a record of our communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may use trusted service providers to process communications on our behalf. They may use information only as necessary to provide the messaging service and may not use it for marketing or promotional purposes. We may also disclose information when required by law, to protect our rights or property, or with your express consent.

Carriers

Supported carriers include AT&T, T-Mobile, Verizon Wireless, and other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

Changes to This Policy

We may update these terms periodically. The current version will always be available on this page. Continued participation in the messaging program after changes take effect constitutes acceptance of the updated terms.

Contact Us

For questions about these terms or our privacy practices, contact Rentals and Renovations:

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